UCAAS / CCAAS - GLOBAL-MTI

VOICE OPTIMIZED
FULLY MANAGED UCAAS, CCAAS
& COLLABORATION
VOICE SERVICES MADE EASY
NO DRAMA. FAST, RELIABLE HOSTED VOICE SERVICES WITH WHITE GLOVE IMPLEMENTATION.

IT JUST WORKS.
WHY EVEREST HOSTED VOICE?
Take the Drama Out of Managing Your Voice Services

1
ENTERPRISE VOICE FEATURES
Enterprise Voice features add efficiency and flexibility to how your voice services are managed. With EVEREST, you get them all.
2
MOBILE OFFICE
Your incoming calls are routed to your EVEREST voice services where ever you connect to the network. Take your phone or laptop anywhere with internet access and you’ll receive your calls
3
NO PHONE CLOSET
No hardware, no phone rack, no headache. EVEREST hosted voice simply connects to your handsets from your network switch. Minimalistic. Easy.
4
NO MAINTENANCE AGREEMENTS
Traditional Voice manufacturers have expensive support agreements. With EVEREST hosted voice, those are eliminated. Your support is included. Period. No additional fees.
5
7X24X365 SUPPORT
The EVEREST support desk operates 7x24x365 for all support calls. Further, our NOC proactively monitors your voice services to ensure uninterrupted service. If there is an issue, we're already on it.
6
NO CAPTIAL EXPENSES
Thats right, you don't buy anymore hardware. EVEREST provides all the hardware and services needed for one easy monthly cost.
MODULAR DESIGN TO FIT YOUR NEEDS
FEATURE LIST
FLEXIBLE, MODULAR OPTIONS

MODULAR USER SERVICES
Account-Authorization Codes
ANI/CLI Customizations
Anonymous Call Rejection
Authentication by Digest
Busy Lamp Field
Call Forwarding
Call Forwarding Always
Call Forwarding Busy
Call Forwarding No Answer
Call Forwarding Not Reachable
Find Me (multiple numbers)
Sync with Server
Call Logs (Inbound and Outbound)
Call Monitoring
Automatic Recording
Supervising Mode
Silent Monitoring
Call Notify
Call Pick Up
Call Pick Up Department
Call Pick Up Domain
Directed Call Pickup

continued...
Call Recording
Call Return
Call Status (Real-time in User Portal)
Call Transfer
Attended Transfer
Blind Transfer
Intercom Transfer
Transfer to Voicemail
Call Waiting
Calling Line ID Delivery Blocking
Calling Name Retrieval
CDRs
Charge or Billing Number
Client Call Control (API and User Portal)
Conferencing (Multi-Way Calling)
Convene Conference
Invite Attendees
Multiple Conference Rooms
Scheduled/Instant Conference
Web-based Setup
Device Auto Provisioning
Direct Inward Dialing
Directed Call Park
Directed Call Pickup
Diversion Inhibitor
Do Not Disturb
Sync with Server
Extension Dialing
External Calling Line ID Delivery
Hunt Groups
In-Call Service Activation
Instant Messaging (via SIP SIMPLE)
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Internal Calling Line ID Delivery
Last Number Redial
Message Waiting Indicator
Music-On-Hold
System Default Music-on-Hold
Personalized Music-on-Hold
Phone Status
Presence
Privacy
Selective Call Acceptance
Selective Call Rejection
Simultaneous Ring
Shared Call Appearance
Three-Way Call
Two-Stage Dialing
Video Telephony
Voicemail
Default Greetings
Customizable Greetings
Name Recording
Email Notification
Voicemail Forwarding
Forwarding to Email
User Portal (View, Save Delete)
Voice Messaging Group
Voice Messaging Call Back
Web User Portal
Contact List with Presence
Click to Call
Inbound Call Handling Rules
Screen Pops
Messaging
COLLABORATION
Instant Messaging
Presence
Conference Bridge
Virtual Office Call Recording
Online Meetings
Contacts Integration
WEB CONFERENCING
Audio Conferencing
Video HD Conferencing
MOBILITY APPLICATIONS
Virtual Office Mobile for iPhone
Virtual Office Mobile for Android
Desktop Softphone
GROUP FEATURES
ACD
Auto Attendants
Personal Auto Attendants
Scheduled Auto Attendant
Chained Auto Attendants
Barge In
Business Trunking
Call Intercept
Call Park
Directed
Dynamic
Calling Group ID Deliver
Configurable Extension Dialing
Configurable Feature Codes
Configurable Directories
Device Inventory
Department Support
Group Announcements
Group Custom Ring back
Group Instant Messaging
CONTACT CENTER FEATURES
WorkForce Management
Agent Console
Supervisor Tools
Analytics and Reporting
Skills Based Routing
CONTACT CENTER FEATURES
WorkForce Management
Agent Console
Supervisor Tools
Analytics and Reporting
Skills Based Routing
GET YOUR FREE QUOTE TODAY!
IN THE MESSGE SECTION, JUST LET US KNOW THE NAME OF YOUR COMPANY, HOW MANY LOCATIONS, AND HOW MANY USERS YOU'D LIKE TO HAVE CONSIDERED. WE WILL BE IN TOUCH SOON!
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Email

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Message

Comment

VOICE OPTIMIZED

FULLY MANAGED UCAAS, CCAAS& COLLABORATION

VOICE SERVICES MADE EASY

WHY EVEREST HOSTED VOICE?

Take the Drama Out of Managing Your Voice Services

ENTERPRISE VOICE FEATURES

MOBILE OFFICE

NO PHONE CLOSET

NO MAINTENANCE AGREEMENTS

7X24X365 SUPPORT

NO CAPTIAL EXPENSES

MODULAR DESIGN TO FIT YOUR NEEDS

FEATURE LIST

FLEXIBLE, MODULAR OPTIONS

MODULAR USER SERVICES

continued...

continued...

COLLABORATION

WEB CONFERENCING

MOBILITY APPLICATIONS

GROUP FEATURES

CONTACT CENTER FEATURES

CONTACT CENTER FEATURES

GET YOUR FREE QUOTE TODAY!

IN THE MESSGE SECTION, JUST LET US KNOW THE NAME OF YOUR COMPANY, HOW MANY LOCATIONS, AND HOW MANY USERS YOU'D LIKE TO HAVE CONSIDERED. WE WILL BE IN TOUCH SOON!

FULLY MANAGED UCAAS, CCAAS
& COLLABORATION