ITS NOT JUST WHAT WE DO. ITS HOW WE DO IT.
EFFECTIVE & SIMPLIFIED - FULLY MANAGED - TECHNOLOGY SOLUTIONS. DELIVERED DAILY
EASY FULLY MANAGED SOLUTIONS
Fully managed OPEX solutions: Network, Hardware, Configuration, Deployment with options for WAN, VOICE, LAN, and WLAN solutions to provide you with a fully managed office for one monthly predictable cost. Our Managed Office solution is the true EASY button in Technology Support.
NETWORK MANGED SERVICES
DEMARC TO DESKTOP - 7x24X365 REMOTE MANAGEMENT
GLOBAL provides full proactive Network Management Services. After your network is deployed and operational, it needs to be managed, patched and maintained. GLOBAL manages carrier services, SDWan, Firewalls, Routers, Switches, WLAN, Desktops, Servers and SAN.
In addition, GLOBAL offers its APEX solution, which provides customers with not only the management and support services, but the hardware as well - fully warrantied and supported.
SECURITY MANAGED SERVICES
7X24X365 SOC SUPPPORT
Network Security is paramount. Statistics tell us that Viruses, sophisticated malware, Ransomware, and focused hacking are only going to continue to increase. With GLOBAL, our Managed Security Services provide you with a fully managed WAN, LAN and WLAN Security service that keeps you protected.
CENTRALIZED SERVICE DESK
ONE NUMBER, 7x24x365
Our Service Desk simplifies your technology support needs. Make ONE call, to ONE number and receive fast and efficient reactive incident management for Network Connectivity, Hardware Support, MACD's, Email Support, Desktop User Support and more. Our flexible, purpose built program will not only simplify processes for resolution management, but save you time, money and distractions that keep you from focusing on your core responsibilities.
WE'RE ON IT
Our Certified Project Managers can support multi-site transactional or complex projects, as well as providing certified PMO oversight to each day's events. For our customers who require hands on Project Management, GLOBAL has you covered
ON SITE ASSESSMENTS
PHYSICAL LAYER - LOGICAL LAYER
Network Review? Inventory Analysis? Wiring Assessment? WLAN Survey? Rack Diagram? Mobility Assessment? Something else? We support them all. Detailed processes, checklists, digital images, and reports will support each on site assessment.
STAGING & CONFIGURATION
PRE-CONFIG FOR FAST TURN UP
GLOBAL will receive your assets and provide comprehensive staging and configuration services. Supported by certified network and desktop engineers, GLOBAL offers centralized asset receiving, configuration, staging and testing, warehousing, site kitting (as required) and timely delivery of your network assets. Full ingress and egress inventory reports are made quickly available for your confirmation and acceptance reporting.
KITTING & SHIPPING
STRATEGIC ASSET HANDLING
As a part of large scale technology refreshes, many clients need one solution to receive purchased or leased assets, then bundle and ship in kits to each site. GLOBAL provides the ease of Receiving, Kitting and Asset Tracking when this service is needed.
DEMARC / LAN DROPS
No need to hire yet another subcontractor. We've got your wiring covered. Demarc extensions and copper or fiber LAN wiring is a standard part of what we manage each and every day. Our nationwide network wiring and deployment teams support our customers on-demand, and deploy and test your technology backbone the right way. We are happy to help!
ON SITE DEPLOYMENT
JUST ABOUT ANYTHING GOES
It's not a question of 'if' we can - it's how we do it. Imagine a company that is built on providing you all the credibility of an experienced nationwide deployment company but offers a proprietary Work Flow Management system that adds TOTAL transparency each event. When our customers see 'how' we support them, they no longer as 'if' we can support them. From large technology refreshes to BAU onsite T&M requests, GLOBAL makes your onsite technology support a click or call from completed.
ON SITE MAINTENANCE
SLA SUPPORT AGREEMENTS
Emergency response is a very standard part of today's fast paced business environment. Our redundant, tiered, nationwide engineering team is ready to support any SLA driven emergency parts replacement or remediation need. With a little planning, GLOBAL can support both labor only and parts and labor on site maintenance.